Abigail Ijave

Abigail Ijave

Member Support Contractor

Biography

Abigail is a dedicated Customer Service and Member Support Contractor with over seven years of experience, with three working remotely from Western Nigeria as a full-time freelancer and independent contractor. She holds a Bachelor’s degree in Animal and Environmental Biology from the University of Benin, Nigeria, where she was first introduced to research journals and academic writing as a student. Over time, she transitioned into customer support and has provided services in over ten companies in the U.S. and U.K. in the SaaS, Fintech, and E-commerce industry. Now at Crossref, she applies her skills as a Member Support Specialist. Outside of work, she enjoys DIY crafts, cooking, window shopping, and relaxing with her favorite YouTube/Netflix videos.