Documentation

iThenticate v1 or iThenticate v2?

To work out which version you’re on, take a look at the website address that you use to access iThenticate. If you go to ithenticate.com then you are using v1. If you use a bespoke URL, https://crossref-[your member ID].turnitin.com/ then you are using v2.

The Account Information section shows important information about your iThenticate account, including your account name, account ID, and user ID. Please ignore the iThenticate account expiry date - we’re working with iThenticate to have this removed. The iThenticate account expiry date is set to 1 June 2022 by default.

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From Account Info, then My Profile, you can:

• Update your profile: this form shows your current details. To make changes, enter your password in the Current Password field at the top of the form.
• Change the name attributed to your account: enter the first and last name in the relevant fields. These fields are required, you cannot leave them blank.
• Change your email address: enter your email into the email field. This email address is used to send you important account information, so please make sure it is valid. This field is required, you cannot leave it blank.
• Add a photo to your account: click Choose File, and select the image file you want to upload.
• Change your password: enter your current password in the Current Password field, enter your new password in the Change Password field, and enter it again in the Confirm Password field.
• Click Update Profile to save your changes.