Documentation

Using your iThenticate account

iThenticate v1 or iThenticate v2?

There are now two versions of iThenticate available. Most subscribers are on v1, and the instruction on this website explain how to set up and use v1. Some new subscribers can start using v2 from September 2021 - we’ll let new subscribers know if v2 is appropriate for them when they apply. You can find out more about iThenticate v2 on our blog.

To work out which version you’re on, take a look at the website address that you use to access iThenticate. If you go to ithenticate.com then you are using v1. If you a bespoke URL, https://crossref-[your member ID].turnitin.com/ then you are using v2.

v2 using your iThenticate account

v1 using your iThenticate account, keep reading:

Welcome to your Similarity Check user account!

When your organization signs up for Similarity Check, a central contact at your organization will become your Similarity Check account administrator. They will set up all the users on your account.

When your administrator adds you as a user, you’ll receive an email from noreply@ithenticate.com with the subject line “Account Created” containing a username and a single-use password. You may only log in once with the single-use password, and you must change it the first time you log in.

Log in to your user account (v1)

  1. Start from the link in the invitation email from noreply@ithenticate.com with the subject line “Account Created” and click Login
  2. Enter your username and single-use password
  3. Click to agree to the terms of the end-user license agreement. These terms govern your personal use of the service. They’re separate from the central Similarity Check service agreement that your organization has agreed to.
  4. You will be prompted to choose a new password
  5. Click ​Change Password​ to save.

Your user account profile (v1)

Manage your user account using the Account Info tab. Learn more about your Similarity Check user account.

Reset your password (v1)

  1. Start from iThenticate
  2. Click Login, then click Forgot Password. Enter your email address and click Submit
  3. You’ll receive a password reset link by email. Click the link in the email, choose a new password, and click Reset Password.

Change your email address or password (v1)

  1. Start from iThenticate
  2. Enter your username and password
  3. Go to Profile.
  4. To change your email address, remove your current address from the ​Email​ field, enter your new email in the same field, and click ​Update Profile​ to save.
  5. To change your password, enter a new password in the Change Password field, repeat it in the Confirm Password field, and click ​Update Profile​ to save.

Find your way around for users (v1)

In the main navigation bar at the top of the screen, you will see several tabs:

  • Folders: this is the main area of iThenticate, where you upload, manage, and view documents for checking
  • Settings: configure the iThenticate interface
  • Account Info: manage your account, including your user profile and account usage
Find your way around for users

Page owner: Kathleen Luschek   |   Last updated 2020-May-19